Be careful because scammers can not only extract cash from victims but can also gain access to their devices and steal their financial information or identities.
Here is what we learned:
- FBI Warnings: The FBI has issued public service announcements about the rise in these scams, with the Internet Crime Complaint Center (IC3) receiving tens of thousands of complaints.
- Sophistication: Scammers are using increasingly sophisticated methods, including creating fake websites that closely resemble official toll agency portals and using urgent language to pressure victims into acting quickly.
- Exploiting Cashless Tolls: The shift towards cashless toll systems has created an opportunity for scammers to exploit drivers who are accustomed to digital transactions.
- Widespread Problem: These scams are being reported across many states and major cities are being particularly targeted.
- Underreporting: Authorities believe that the actual number of victims could be much higher as many people don't report the scams due to embarrassment or the perceived small financial loss.
How the Scams Work:
- You receive a text message claiming you have an unpaid toll.
- The message often includes a link to a fake payment portal.
- These portals are designed to steal your personal and financial information when you enter it.
- Some messages may also contain links that could install malware on your device.
How to Protect Yourself:
- Be Suspicious of Unexpected Texts: Never click on links or respond to text messages about unpaid tolls, especially if you weren't expecting one.
- Verify Directly: If you think you might have a legitimate unpaid toll, go directly to your state's official toll agency website or app to check your account. Do not use the link provided in the text message.
- Don't Share Information: Never enter your personal, financial, or login information on a website reached through a suspicious text message.
- Report the Scam:
- Forward the message to 7726 (SPAM).
- File a report with the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
- Report the scam to your state's toll agency.
- Delete Suspicious Messages: Once you've reported the message, delete it from your phone.
- Educate Others: Warn your family and friends, especially those who may be less familiar with these types of scams.
It's definitely a good time to be extra vigilant about any unsolicited messages you receive regarding tolls or any other financial matter.
Check out this video by CNBC
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